Get in Touch With Us
If something on this site raised a question, if you spotted an error, or if you simply want to share a thought about our coverage of new online casinos in the US, this page tells you how to reach us and what happens once you do.
How to Contact Us
Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to reply within two working days. Reach us at [email protected].
A few lines of context at the start of your message help us route it to the right person quickly. If your question relates to a specific casino, a particular review or a bonus term, mentioning that upfront saves time on both sides.
What We Can Help With
- Content questions — Anything unclear about how we assess and rank casinos, how welcome offers work, or how Gold Coins and Sweeps Coins differ from real-money wagers.
- Accuracy and corrections — If a rating, offer detail or piece of regulatory information looks wrong or out of date, flag it. We take factual accuracy seriously and investigate every correction request.
- Responsible gambling concerns — If gambling has stopped being enjoyable for you or someone you know, please say so in your message and we will point you to the right support resources without delay.
- Editorial feedback — Suggestions for topics to cover, casinos to review, or aspects of the US market we have not addressed yet.
- Partnership and commercial enquiries — If you represent an operator or affiliate network and want to discuss how we work, introduce yourself and outline what you have in mind. We will be straightforward about what we can and cannot do.
Responsible Gambling — Where to Find Immediate Help
Our contact form is not a crisis line. If you or someone close to you needs urgent support related to problem gambling, please contact one of the following organisations directly:
- National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700, available 24 hours a day, seven days a week.
- Gamblers Anonymous — Peer support groups across the US. Find a local meeting at gamblersanonymous.org.
- State self-exclusion programmes — Each regulated US state has its own voluntary self-exclusion scheme. Contact your state's gaming control board to enrol.
You can also use the tools offered by the casinos we review — deposit limits, session timers, cooling-off periods and self-exclusion are all available on licensed platforms. Setting those limits before you play is one of the most effective steps you can take.
A Note on How We Work
Real Money Casino is an independent comparison site. We research and review new online casinos available to US residents, covering welcome offers, game libraries, payment options, licensing and responsible gambling tools. Our editorial rankings are based on that research — commission arrangements with operators do not determine position.
We cover social casino platforms that use Gold Coin and Sweeps Coin models alongside real-money licensed sites. If a distinction between those matters to your question, please say so and we will make sure our reply addresses the right category. You can also read more about how we evaluate options on our best non-GamStop casinos page, which explains some of the licensing and eligibility criteria that shape our assessments.
What to Expect After You Write
We do not send automated holding replies. When you hear from us, it will be a considered response from someone who has actually read your message. Our usual turnaround is two working days; during high-volume periods it may stretch a little further, and we appreciate your patience.
If your enquiry involves a correction to published content, we will let you know what we found and what, if anything, we changed. We do not make quiet edits without acknowledging the source.
Editorial and Commercial Standards
Every casino featured on this site operates under a licence recognised in the US market. We verify that sites use HTTPS encryption and that their bonus terms are publicly available before we publish a review. We do not accept payment to inflate ratings or suppress limitations — every write-up includes genuine drawbacks alongside the strengths.
If you believe a listing on this site is inaccurate, misleading or relates to an unlicensed operator, please contact us with as much detail as you can. That kind of reader input directly improves the quality of what we publish.
Thank you for taking the time to get in touch. We look forward to hearing from you.